Welcome to CU Coventry

We are delighted that you have chosen to study with us, and we can’t wait to get started. You will receive a variety of emails and instructions on how to enrol and access our systems, including your timetable. Below is key information on your enrolment process and what’s on during Welcome Week.

Teaching Block 4 starts on Monday, 10 March 2025.

Enrolment and Your Student ID Card

You can find all the information about enrolment and collection of your Student ID card by visiting our enrolment page.

Your online induction

The online induction includes an introduction to the CU Group, hints and tips on student life, and instructions on accessing your course learning materials. You will be able to come back to this online induction at any time.

Online learning is new for many students, so the induction includes IT help to get you started:

How to set up your Microsoft Office 365 account
How to use AULA (Learning Experience Platform)
How to use Wayfinder (Online hub for navigating our services and viewing your timetable)

What’s on during Welcome Week

Grab your welcome bag

Come along to get your welcome bag between 10.30am - 11.30am, 1pm - 2pm and 3pm - 4pm on Monday, 10 March 2025.

Meet the Student Success Coaches

From enrolment to graduation, you will have a named Student Success Coach. Student Success Coaches are here to help you identify and achieve your academic ambitions as well as make the most of your campus experience. You can meet us on Monday, 10 March 2025 from 10.30am-11.30am, 1pm-2pm and 3pm-4pm, to discuss how we can enhance your student journey.

We can help you with:

Coaching sessions: Access one to one, paired or small group coaching sessions to improve your performance and productivity. No more procrastination!
Success Plans: Develop clear plans that move you towards your definition of success.
Skill Improvement: Book sessions to improve your skills and abilities in line with your goals.
Mentoring: Connect with your peers. There are many ways to do this, including through Vygo. Additionally, we can show you how to become a mentor to other students.
Communication: You talk, we listen. We are here for coaching conversations that can make your life easier and more successful.
If you have any questions or just want to find out more about how we can support you, come and find us in the reception area at Mile Lane. We are happy to meet and ready to welcome you.

Meet the Talent Team

Unlock your potential and shape your future with CU Coventry's Talent Team.

Imagine stepping confidently into your career journey—whether it’s finding part-time work, securing valuable placements, or landing your dream graduate role. The Talent Team is here to guide you every step of the way.

Join us on Monday, 10 March 2025, at 10:30–11:30 am, 1:00–2:00 pm, or 3:00–4:00 pm to explore how our services can empower your success.

Discover Handshake, your personalised gateway to career opportunities. With just a few clicks, you can book 1-1 appointments (virtually or in person), join workshops tailored to your goals, connect with top employers, and uncover job and work experience opportunities.

Take the first step—activate your Handshake account and let the Talent Team help you create a future filled with possibilities. Don’t wait—your career success starts here!

Meet the Student Wellbeing Team

The Student Wellbeing Team will be available throughout Welcome Week to discuss how they can assist you with any concerns or issues relating to welfare and disability.

All students have access to a Wellbeing and Disability Officer who can offer support by providing a broad range of advice and guidance on personal, practical, and emotional issues.

Meet the Library Team

The CU Coventry Library is located on the ground floor of the Mile Lane Building, just past the cafe.

The Library provides free access to all of your key course reading in print and, where available, as eBooks as well as laptops for use on campus. We also have a collection of fiction & general interest books and graphic novels.

If you are unable to make it to one of the tours you can always visit the Library to meet the team, or try out the Virtual Tour.

All key information, including opening times, the library catalogue, referencing guides and support can be found on our LibGuides pages.

We recommend that you favourite the LibGuides link, so you can easily access the Library at any time.

Academic Writing Service and English Language Support

During your first few weeks at CU Coventry, you can visit the library to see how you can get support from our Academic Writing Service and English Language Support Tutor. Also, Library will be at induction events and available to give you more information about the services.

You can book 1-1 writing support on LibGuides, or take a look at some of the helpful online writing guides.

If you have any questions, please visit the library, or email us library@cuc.coventry.ac.uk

Your Students’ Union

Your Students’ Union (SU) is a charity that is dedicated to enhancing the experience of students across the CU Group. The SU is a student-led organisation that puts students at the heart of their decision making.

The SU provides opportunities to get involved with societies, sport, communities, skills development and so much more! They run both the Advice Service and the rep system here at CU Coventry, which aim to support students through their academic journey and they also run the CU Coventry café on the ground floor – Union Streat Kitchen!

Throughout your time at CU Coventry, you will see the SU staff and officer team hosting events and campaigns on campus aimed at making friends and ensuring a smooth introduction to student life. Although the team are primarily based in the Hub, you can also find them at CU Coventry in the foyer, near the Customer Service Desk.

Before you arrive, make sure you follow Your SU on Instagram to keep up to date with everything that’s planned!

Meet the Customer Services Team

We are here for you, from the moment you enrol through to your graduation and beyond. No query is too big or too small for us.

An expert for you to speak to

We can help you access expert services, as well as guide you through processes such as generating Student Status Letters or updating your contact information. We aim to be a bridge between you and all areas of student life.

A friendly voice right from the start

We will be in touch with you when you first arrive, to welcome you and check that you are settling in OK. Tell us what you need (or what you need to know) and we will connect you to the best person to help, whether that’s us, an academic or one of our support services.

Support when you need it most

We utilise data including Touchpoint attendance data and engagement with our online platforms such as Aula to identify students who may be struggling to fully engage with their course. We know that this data does not always give us the full picture, so we will contact you to understand your situation and discuss how we can help to support you to succeed.